Privacy Policy
Effective date: September 15, 2026
Citrus Coatings and Services ("we," "us," "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
When you contact us, request an estimate, or hire us, we may collect your name, email address, phone number, property address, project details, photos of your property, and payment information. We also collect basic website usage data, such as pages visited and browser type, through cookies and similar tools.
How We Use Your Information
We use your information to respond to your inquiries, prepare estimates and proposals, schedule and complete work, send invoices and payment reminders, provide customer support, request reviews, and, if you have agreed to receive them, share occasional offers and promotions.
Text Messaging (SMS)
If you provide your mobile number and agree to receive text messages, we will text you about your inquiry, estimates, scheduling, job updates, invoices, and occasional offers. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for help. See our SMS Terms at citruscoatingsandservices.com/sms-terms.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We will not sell, rent, trade, or share your SMS opt-in data or consent with any third party for purposes unrelated to providing you with our messaging services. All of the categories of sharing described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may share your information, including your SMS opt-in or consent status, only with vendors that help us deliver our messaging services, such as platform providers and phone carriers, and only for that purpose.
How We Share Information
We do not sell your personal information. We share information only with service providers that help us run our business, such as software, payment processing, email, and text message delivery providers, and only as needed to provide our services. We may also disclose information if required by law.
Data Security
We use reasonable safeguards to protect your information. No method of transmission or storage is 100% secure.
Data Retention
We keep your information for as long as needed to provide our services, keep business and tax records, and meet legal obligations.
Children
Our services are not directed to anyone under 18, and we do not knowingly collect information from children.
Your Choices
You can opt out of text messages at any time by replying STOP. You can unsubscribe from emails using the link in any email. To ask us to access, update, or delete your information, contact us below.
Changes to This Policy
We may update this policy from time to time. Changes take effect when posted on this page.
Contact Us
Citrus Coatings and Services
3010 Weslenn Dr, Winter Garden, FL 34787
Email: inquiry@citruscoatingsandservices.com
Phone: (407) 798-8187